Our Physiotherapists and Chiropractors at Mt Kuring-Gai now offer consultations over video calls, so you can get the right advice wherever you are.Book Telehealth Appointment
We use the innovative Coviu platform to deliver our Telehealth services. Coviu is an Australian based company which initially started as an initiative from the CSIRO. It is now leading the way in offering a simple Telehealth solution for health professionals.Find out more about Coviu here:
Coviu is an Australian based Telehealth platform making it easier than ever to connect with health professionals
With a phone, tablet, or laptop and an internet connection, you can ask any questions about your health and get accurate and reliable information and advice, right from the comfort of your own home.
Can't make it to the clinic? Ask a Physiotherapist, Chiropractor, or Dietitians from home!
Yes! There has been an increasing amount of research being published on how digital online consultations are just as effective as traditional face to face consultations.Find out more information on the latest research on Telehealth here.
Online Telehealth consultations can be just as effective as traditional face to face consultations.
Making a Telehealth appointment is easy. Simple click on the orange Book Telehealth Appointment button and follow the instructions on the screen.
There is no software or applications required to run your Telehealth session over your computer or laptop. All you need is a webcam and a good internet connection. We recommend using the Google Chrome browser to run the session, as this has the best compatibility. If you do not have any of these, you can use your tablet or phone, but it is advisable to install the free PhysioApp application (free download from the App Store / Google Play).
When it comes to the time of your appointment, simply click the "Go To Consultation" link you were emailed, agree to the standard consent form, then you will enter a waiting room with some nice music. We will meet you there! If there are any issues, we will usually contact you with a phone call, or you can call us on 0414 355 452.
We provide Telehealth consultations at $80 per session, with payment taken before through our secure Stripe payment facility. Currently there are some Medicare rebates for Telehealth consultations with a Dietitian, and recently some Private Health Insurers are now covering Telehealth consultations with Physiotherapists. It is best to check with your health fund to see if you are eligible. To claim these rebates, payment is required in full and an invoice will be provided for you to submit to your health fund.